TimeSimple

Terms of Service

Last updated: November 8, 2026

These Terms of Service ("Terms") govern your access to and use of TimeSimple.ai ("TimeSimple," "we," "our," or "us"), a software platform operated by OfficeSimple LLC, a California limited liability company at 739 Mermaid Avenue, Pacific Grove, CA 93950.

By creating an account, accessing the platform, or receiving messages from us, you agree to these Terms. If you do not agree, do not use the service.


1. The Service

TimeSimple provides a timekeeping service for small businesses: employees text their hours or clock in and out by text, the business owner reviews and approves the hours, and payroll-ready hour reports are produced. Notifications are delivered by SMS and email.

2. Account Registration

You must provide accurate information, keep it updated, and safeguard your login credentials. You must be at least 18 and able to enter a binding contract.

3. Acceptable Use

You agree not to use the service unlawfully, to send harassing or fraudulent content, to attempt unauthorized access, to disrupt the service, to send unsolicited commercial messages, or to resell the service without our written consent.

4. SMS Messaging Program

4.1 Program Description

TimeSimple operates an SMS program that delivers operational and transactional notifications related to your use of the platform. Message types include clock-in and clock-out confirmations, timekeeping replies and weekly hour summaries, meal and rest break questions required by state law, reminders about missed clock-ins and clock-outs, supervisor approval requests and status updates, and account alerts. This is a transactional program — we do not send marketing or promotional text messages.

4.2 Consent and Opt-In

By providing your mobile number and opting in (when your employer adds you and you reply to the welcome text, when you text our number first to clock in or send your hours, on our opt-in page, or during account setup), you agree to receive SMS text messages from TimeSimple at that number. Consent is not a condition of employment or service. The disclosure you agree to reads substantially as follows:

I agree to receive recurring automated SMS text messages from TimeSimple (operated by OfficeSimple LLC) at the mobile number provided, including clock-in and clock-out confirmations, timekeeping replies and weekly hour summaries, meal and rest break questions required by state law, reminders about missed clock-ins and clock-outs, supervisor approval requests and status updates, and account alerts. Message frequency varies with how often you clock in and out, up to 40 msgs/week. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Consent is not a condition of employment or service.

4.3 Message Frequency

Message frequency varies with how often you clock in and out, up to 40 msgs/week. Frequency varies based on your role and activity.

4.4 Costs

Message and data rates may apply. TimeSimple does not charge you for SMS messages, but your mobile carrier may charge you based on your plan.

4.5 Help and Opt-Out

For assistance, contact paul@staffsimple.ai.

4.6 Carriers and Delivery

Messages are delivered through third-party carriers. Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed.

4.7 Eligible Numbers

U.S. mobile numbers are supported. You must be the account holder or authorized to use the number you provide. Landlines and VoIP numbers may not receive messages reliably.

5. Privacy

Your use of the service is also governed by our Privacy Policy, incorporated by reference. Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

6. Fees and Payment

Fees, billing cycles, and payment terms for paying customers are set out in your separate service agreement or order form with OfficeSimple LLC. Fees are non-refundable except as expressly stated.

7. Intellectual Property

TimeSimple, the platform, and all associated content, software, trademarks, and logos are owned by OfficeSimple LLC or its licensors. You receive a limited, non-exclusive, non-transferable license to use the service for its intended purpose.

8. User Content

You retain ownership of content you submit (timesheets, notes, profile information) and grant OfficeSimple LLC a limited license to use, store, and process it as necessary to operate the service.

9. Termination

You may terminate your account at any time. We may suspend or terminate access if you violate these Terms, fail to pay, or if required by law. Provisions that by nature should survive termination will survive.

10. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind. SMS delivery depends on third-party carriers and is not guaranteed.

11. Limitation of Liability

To the maximum extent permitted by law, OfficeSimple LLC will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability will not exceed the greater of the fees you paid us in the preceding twelve months or one hundred U.S. dollars ($100).

12. Indemnification

You agree to indemnify and hold harmless OfficeSimple LLC from claims arising out of your breach of these Terms, misuse of the service, or violation of law or third-party rights.

13. Governing Law

These Terms are governed by the laws of the State of California. Disputes will be resolved in the state or federal courts located in Monterey County, California.

14. Changes to These Terms

We may update these Terms; material changes will be communicated and the "Last updated" date revised.

15. Contact

OfficeSimple LLC, 739 Mermaid Avenue, Pacific Grove, CA 93950. Email: paul@staffsimple.ai